Showing posts with label Shipping. Show all posts
Showing posts with label Shipping. Show all posts

Saturday, December 28, 2013

New Years Holiday Shipping Schedule

UPS does not pick up or move packages on both December 31 and January 1, so TartBurners.com will not be shipping on these 2 days. Orders placed after 8 am PT on 12/30 will ship 1/2. Also, any orders in transit with UPS during this time will take 2 extra business days to reach their destination.

Monday, December 16, 2013

Priority Mail Special Shipping Method

Starting this afternoon we are offering a new shipping method called "Priority Mail Special".  This is Priority Mail at a reduced cost.  Priority Mail typically has a time in transit of 2 to 3 business days, even across country, although delivery dates are not guaranteed, particularly at this time of year. It can be a much better expedited alternative than expensive UPS expedited shipping methods.

Customers who wish to take advantage of this shipping method must choose "Priority Mail Special" at checkout.

Wednesday, December 11, 2013

Shipping Time & Holiday Season

We know at this time of year that customers become concerned with when they will receive their order. TartBurners.com ships fast, as virtually every order ships the same business day if it received before 8 am Pacific Time. Otherwise it ships the next business day.

However, the time in transit for orders once they leave our warehouse varies significantly depending upon the destination. We ship from Northern California near San Jose & San Francisco, so the time in transit can be a week to locations east of the Mississippi River. Within California it is typically a day or two.  Priority Mail can be as little as two to three business days even across country; however in December the carriers offer no guarantees for delivery dates due to heavier than usual volume and potential winter storms.

Each item on our web site has a clickable "Estimated Deliver Date" field where you can estimate the date of delivery. The bottom line is that orders placed before 8 am Pacific Time on December 16 should be delivered by December 23, but there are no guarantees.

Wednesday, November 27, 2013

Information on Shipping Options

The default shipping option at www.tartburners.com is "Standard" for shipping in the 48 continental states. Standard shipping costs $5.99 for orders under $75.00 and is free for orders over $75.00. Standard shipping gives TartBurners.com the option to choose the most economical shipping option for the order, taking into account weight, size, location and the products included. Most light or physically small orders ship via U.S. Mail, mainly Priority Mail or First Class Mail. These services have online tracking like UPS. The time in transit is not guaranteed, but is usually faster than UPS Ground. Priority Mail is normally 3 business days across country from our shipping location in California compared to UPS Ground, which is 5 business days. In addition, U.S.mail delivers on Saturdays at no extra charge.  A few shipments go by Parcel Select, mainly Greenleaf Aroma Decor Oils which are flammable. Heavier and physically larger shipments like several jar candles usually ship by UPS.

Customers can also choose UPS services such as Ground, 3 Day, 2-Day and Next Day Air as well as Priority Mail, but these options are more expensive and do not qualify for free shipping. Customers who need shipments quickly may want to consider Priority Mail over UPS options, as Priority Mail is usually less expensive and just as fast or faster than some of the expedited UPS options.

Wednesday, November 20, 2013

Thanksgiving Shipping Schedule

TartBurners.com will not be shipping orders on Thanksgiving and the day after (Nov 28-29). Orders placed after 8 am PT 11/27 will ship on Monday 12/2.  Also, UPS does not move packages on  Nov 28-29, so orders shipped by UPS will take 2 extra business days to reach their destinations.

Happy Holidays!